What’s the cost of the service?

• Click here to access to the complete price list
• Prices includes parking tickets, taxes and tools
• No additional costs will be charged to you upon arrival

How do I make a booking?

• Booking can be made online only
• Simple 2 steps booking form
• Click here for automatic booking system (Airport Transfers)
• Click here to book a custom made package
• Bookings over the phone are not accepted

I don’t want to use the automatic system. Is there another way to book?

• Click here to send us your arrival information.
• We will process your booking manually

Payment Options

• All Credit Cards are accepted
• Driver and guides are not allowed to collect payments
• In order to confirm a booking, payment must be make in advance
• We manage the safest online payment platform on the market
• Our company is PayPal verified as an alternative way of payment

How do I meet the driver?

• The driver is going to be waiting with a poster showing your name.
• We will be at the arrivals hall, just after going trough luggage claim.
• Very easy to find.

How does a cross border transfer work?

• There is a government office on the road, on the exact border.
• It’s open 24 hours a day.
• It only takes some minutes to pass through immigration.
• The driver will wait for you during passport control.
• We have wide experience dealing with international cross border transfers
• Check our instructive video on border-crossing

What will happen if there is a delay on my flight?

• We will follow up your flight status online.
• If there is a delay, the driver will wait.
• If you miss your plane and you board a new flight with a different number, contact us

At what time the driver will pick me up when I’m going to the Airport?

• Pick up from your hotel can be decided by the passenger on booking
• We suggest 3 hours before the departure of your flight.
• Please note that South America cities might have heavy and chaotic traffic
• If you want to set a different pick up time for particular reasons just contact us.

How long it take to go from one airport to the other?

• The ride between the 2 airports takes around 1 hour drive
• We suggest 4 hours minimum between flights for connection between airports, since international cross-border and passport control in on the route.

How can I cancel my booking?

• Cancellations must be requested by contact form on this link
• Use the same email address used on booking in order to identify you at our system
• Refund policy can be found on this link